Services

Self-Pay Follow-Up
Self-Pay Billing System/Statement Processing
Collections
Electronic Budget Payment Management
Claims Follow-up
Claims Processing

Self-Pay Follow-Up

Your greatest challenge. Our greatest strength.

collections The best example of how Marcam Associates remains ahead of the relevancy curve in healthcare receivables is our self-pay systems. The economy and indeed society itself have made self-pay a significant concern that’s not changing any time soon, except perhaps to become even more volatile.

Old approaches don’t work and tired attitudes block innovation. Advantage Marcam. In general, it’s our experience that allows development of systems that

work uniquely for, and with, you. In specific, it’s our willingness to accept every challenge as an opportunity that positions us to make a real difference.

We act as a seamless extension of your business and our sensitivity to your patient community is a hallmark of Marcam Associates. As a licensed collection

agency, we provide a host of advantages to creating comprehensive solutions. Self-pay requires (and deserves) a personal contact so we can fully explain why we are your most viable alternative. Please call us to arrange that discussion.

Self-Pay Billing System/Statement Processing

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Our clients enjoy the elimination of the labor-intensive tasks and the capital expenditures associated with this function. Our statements are patient friendly, client friendly and fully customizable.

An additional feature of our process is to work with each client designing billing formats that are appropriate to the status of the account.

Our clients can choose to send combinations of statements and/or letters. Marcam Associates is a licensed collection agency and, as a result, can produce low cost pre-collect letters.

We offer a wide range of reports, flexible pre-edit programs, address scrubbing and we have simplified the invoicing for this service.

Collections

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Marcam Associates was initially created as a collection agency. The

principals, Christine Telles and Timothy Moore, have extensive experience in

patient accounting and third party collections. Tim and Christine have served

in various positions in national and regional associations for both the

healthcare and collection industries. We have the expertise you need.

Electronic Budget Payment Management

Each budget contract has a built-in element of risk accompanied by a

need for oversight. Marcam Associates’ budget system increases the

opportunity to maximize revenue associated with these accounts. Patients

sign promissory notes and authorize the automatic deduction of a specified

sum from their checking accounts on a periodic basis. Our system sends

the patient a notification and we provide a toll-free number that allows

patients to communicate issues relating to future payments. Our method

increases the likelihood of plan compliance and mandates a follow-up

routine that is so critical to this revenue stream.

Claims Follow-up

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We have developed a staff of claims professionals who are intimate with the idiosyncrasies of this task. Our Representatives go through an extensive training process and are certified by the American Association of Healthcare Administrative Management (AAHAM).

Our people are experienced in the areas of health, motor vehicle accident and workers compensation claims.

We create an interface with our clients' systems in order to provide real-time updates to your commentary. We can also convert data to our own system and work independently, providing robust reporting.

Claims Processing

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Marcam Associates is a preferred vendor for Claims Submission for major medical centers, community health organizations, billing services, and physician groups. We utilize provider and payer specific edits to eliminate numerous costs while insuring the delivery of clean claims. Claims acknowledgement and follow-up reports are supplied electronically.

Billing & Accounts Receivable Services

Marcam Associates
Rochester, NH

(800) 221-1201